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LOWER COSTS AND INCREASE PRODUCTIVITY WITH NETWORK OPERATIONS CENTER (NOC) SERVICES
Many businesses struggle to retain qualified personnel and to renew the funding needed in order to establish and maintain in-house WAN / LAN support services. Help desk employees often spend most of their time tracking problems rather than solving problems for their organization. This results in higher costs per reported problem, low user satisfaction with network staff and reduced productivity.
Finger Lakes Technologies Group NOC services are designed especially for businesses who need immediate access to Cisco support services with expert phone support and full escalation capability, but who have to work within a limited budget.
KEY FEATURES OF FLTG'S NOC SERVICES:
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11 Framark Drive, Suite 20 / Victor, New York 14564 / 800.653.6124
908 Niagara Falls Boulevard, Suite 263 / North Tonawanda, New York 14120
With offices in Phelps, Trumansburg and Buffalo • Copyright 2013, Finger Lakes Technologies Group, Inc.